Placing leading edge communications
solutions at the heart of the NHS medical services.

What is Medic-Call

Medic-Call, for doctor’s surgeries, delivers a family of communications solutions that are tailored specifically for General Practice services. Developed by British based voice specialists, Splicecom, Medic-Call satisfies the needs of both the Practice team and the increasing service demands of central NHS and Government.

The phone remains the primary method of communication for a surgery and its patients. With the need for extended opening hours, patient phone triage and some surgeries amalgamating, the phone system can be a burden or a blessing.

Medic-Call delivers a range of voice solutions that either enhance or if necessary, replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease.


Key Features of Medic-Call

Medic-Call Unified Device Support

Medic-Call Unified Device Support

Desk phones, smartphones, softphones, Wireless phones

Medic-Call System Integration

Medic-Call System Integration

EMIS, SystmOne, INPS Vision

Practice Management

Practice Management

Call reporting, Call recording, Live wallboard/dashboard

Medic-Call Admin Portal

Medic-Call Admin Portal

Browser based system admin tool

Medic-Call Attendant

Medic-Call Attendant

Single or multi-level auto attendant

In Queue Announcements

In Queue Announcements

Simple announcement, Position in queue, Callback

Flexible Call Distribution

Flexible Call Distribution

Unlimited call flows, unlimited groups, time of day routing, multi-site inter/over flow

Quick Message Activation

Quick Message Activation

Service availability notifications

Medic-Call Cloud Call Service

Medic-Call Cloud Call Service

Shared services across multiple surgeries

Medic-Call Cloud Disaster Recovery

Medic-Call Cloud Disaster Recovery

Simple emergency activation for DR

Call Forwarding

Call Forwarding

Still take calls when you’re out of the surgery

Remote Working

Remote Working

Allow staff to work from any location

Voice Conference Bridge

Voice Conference Bridge

Brings diverse teams together

Traditional Phone Features

Traditional Phone Features

15 years telephony experience in the UK

Single Surgery Deployment

Single Surgery Deployment

A phone system physically based in your surgery

Single Surgery Cloud Deployment

Single Surgery Cloud Deployment

A phone system remotely based in the cloud

Multiple Surgery Deployment

Multiple Surgery Deployment

A single on premise phone system. Works across all surgeries, each surgery can operate independently

Multiple Surgery Cloud

Multiple Surgery Cloud

A single phone system based in the cloud. Works across all surgeries, each surgery can operate independently

Finance

Finance

CAPEX or OPEX or a blend of both to meet budgetary requirements